Accidents happen, and we’re here to help.

To make a claim, please call 1-833-266-7749.

For clients of formerly Niche Assurance, please call 1-844-425-5811.

For emergency after hours claims, please call your insurer directly.

What will happen if I have a claim?

  1. Prevent further damage
    If your property has been damaged, for example, by a windstorm, a break-in or water in your basement, it’s important to take steps to prevent further damage. However, you should wait until you’ve spoken with your claims adjuster before cleaning up. It’s important to document damages by taking photos or videos.
  2. Contact us
    Contact us as soon as possible to let us know what has happened. You can call the numbers mentioned above.
  3. Communicate details
    We’ll process the details of your claim. We know that your situation is likely a stressful one, and we’re here to help and guide you through each step.
  4. Review of the claim
    Before review, you’ll be asked to provide any supporting documentation you may have. Depending on the type of claim and the claims handler, we’ll notify you as to how long this review process should take.
  5. Decision
    Your claim will be reviewed along with all information provided during the process. Once a decision is made, you’ll be notified of the decision as well as next steps in the process to settle your claim.

Our brokers are ready to assist you and we recommend that you call us first. However, if you’d like to connect with your insurer directly, see below for contact details.

AM Fredericks1-888-302-9215
Lloyd’sCommercial: 1-866-667-2666
Residential: 1-833-732-5055